FAQsStart working with usStart working with usOnboarding and integrationOur products and servicesService detailsDeclined purchasesAccount detailsSpecial circumstancesPurchases and deliveriesPurchasesIn-store purchasesDeliveriesReturns and refundsCancellationsReturnsManaging refundsPaymentsMaking paymentsManaging paymentsPayment problemsFraud and securityFraud preventionIdentity verificationAuthentication checksData protectionReporting fraudOur products and servicesAbout ZiniaProducts and servicesPricingGetting started with ZiniaReturns and refundsManaging refundsCancellationsSettlementsSettlement reportsReceiving paymentsOnboarding and integrationStart working with usIntegrationFraud and securityFraud preventionFrequently asked questionsHow can I get in touch with the Merchant Support team?How long does it take to get a reply after sending a request to work with Zinia?How can I test my checkout?What needs to be done before I can start integrating with Zinia?Do I need to stop my website activity during integration?