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  • My Zinia - Business
  • My Zinia - Customer
  • Customer
    • Home
    • The Zinia app​
    • How does Zinia work?
    • Pay in instalments
    • Pay in 30 days
    • Co-branded credit cards
  • Help
    • Contact us
    • FAQs
  • Get the app
  • Go to Business
  • My Zinia - Business
  • My Zinia - Customer
Zinia

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Frequently asked questions

What details do I need to use instant payments?
What are the benefits of using instant payments?
What is a payment initiation service?
What are instant payments?
How can I change the IBAN linked with my direct debit?
What details do I need to provide to pay by direct debit?
What is a direct debit?
What happens if I don't pay on time (Pay up to 36 instalments)?
How can I pay for my purchase (Pay in up to 36 instalments)?
What happens if I don't pay on time (Pay in 30 days)?
My purchase is confirmed and I've received my invoice, but I can't find my payment due date. Where do I need to look?
When does the payment period start?
I've reported an issue with an order. Do I still have to pay for it?
I have several payments pending that each correspond to a different order. Can I pay for them at the same time?
I can't find the option that allows me to pay for my order. Where do I need to look?
How do I know if Zinia has received my payment?
What happens if I don't pay on time (Zinia instalment loan)?
How can I pay for my purchase (Zinia instalment loan)?
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© 2024 ZINIA. All rights reserved. Zinia is a trademark registered by Open Bank, S.A., a Spanish credit institution with registered office at Plaza de Santa Bárbara 2, 28004 Madrid (Spain) and registered with the Bank of Spain under number 0073.

Zinia is a payments and lending platform of Openbank and SCF.

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