You can check the user portal for the status of your payments. We will also let you know when we've received a payment. You can always log in to the Zinia app or at the top of this page and view the payment status of your purchase and your pending payments.

If you paid by bank transfer and your payment is not registered yet, don't worry! Bank transfers may take 1-2 business days. The status of your payment will be updated once your transfer is registered in our systems. And, of course, we'll let you know when we've received the payment.