FAQsStart working with usStart working with usOnboarding and integrationOur product and servicesService detailsCredit checksDeclined purchasesAccount detailsSpecial circumstancesPurchases and deliveriesPurchasesDeliveriesReturns and refundsCancellationsReturnsManaging refundsPaymentsMaking paymentsManaging paymentsPayment problemsFraud and securityFraud preventionIdentity verificationAuthentication checksFraud prevention scamData protectionReporting fraudOur products and servicesProducts and servicesPricingAbout ZiniaGetting started with ZiniaReturns and refundsManaging refundsCancellationsSettlementsSettlement reportsReceiving paymentsOnboarding and integrationStart working with usIntegrationFraud and securityFraud preventionWould you like to work with Zinia and have questions about how it works? Click here.Most frequently asked questions How can I get in touch with the Merchant Support team?How long does it take to get a reply after sending a request to work with Zinia?How can I test my checkout?What needs to be done before I can start integrating Zinia?Do I need to stop my website activity during integration?