Returns
I want to return my order
Most frequently asked questions
The status of my payment has not been updated after my return. What should I do?
The online shop where I placed an order has not yet processed my return. Who should I contact?
I want an update on my return shipment. What do I need to do?
Can I return products ordered online to a physical shop?
How long do I have to return my order?
Where do I send the items that I want to return?
I want to return a part of my order. What should I do?