Frequently asked questionsReturnsHow long do I have to return my order?How long do I have to return my order?Returns and refundsOur product and servicesService detailsCredit checksDeclined purchasesAccount detailsSpecial circumstancesPurchases and deliveriesPurchasesDeliveriesReturns and refundsCancellationsReturnsManaging refundsPaymentsMaking paymentsManaging paymentsPayment problemsFraud and securityFraud preventionIdentity verificationAuthentication checksFraud prevention scamData protectionReporting fraudOur products and servicesProducts and servicesPricingAbout ZiniaGetting started with ZiniaReturns and refundsManaging refundsCancellationsSettlementsSettlement reportsReceiving paymentsOnboarding and integrationStart working with usIntegrationFraud and securityFraud preventionThe return period varies depending on the shop. Check its website for more information on its return policy or contact it directly.