FAQsSettlement reportsWhat can I do if I haven't received the settlement in my bank account? What can I do if I haven't received the settlement in my bank account? SettlementsOur product and servicesService detailsCredit checksDeclined purchasesAccount detailsSpecial circumstancesPurchases and deliveriesPurchasesDeliveriesReturns and refundsCancellationsReturnsManaging refundsPaymentsMaking paymentsManaging paymentsPayment problemsFraud and securityFraud preventionIdentity verificationAuthentication checksFraud prevention scamData protectionReporting fraudOur products and servicesProducts and servicesPricingAbout ZiniaGetting started with ZiniaReturns and refundsManaging refundsCancellationsSettlementsSettlement reportsReceiving paymentsOnboarding and integrationStart working with usIntegrationFraud and securityFraud preventionContact our Merchant Support team at business.nl@zinia.com and we will be happy to help.