What happens if I fall behind on my payments?

We strive to give you the best payment options and help you in the event you are having financial difficulties. 

This is why we will send you a reminder to pay your invoice within 14 business days. If you don't pay within those first 14 days, at no additional cost, we'll extend you another 14-day payment period. If we do not receive payment during the second payment term, we will send another reminder and late fees will start applying. If we do not receive payment during the third payment term, a final reminder will be sent and late fees will increase. As soon as the last payment term expires, the invoice will be transferred to an external collection agency and additional costs will apply.

If you need more information on our late payment policy, please call our agents on +31 30 7007 909 or email them at info.nl@zinia.com.