I've received the invoice, but I haven't received my order. What do I need to do?

Don’t worry, the invoice is sent as soon as the online store ships your order, so it should just be a matter of time before it arrives.

Is the payment due date approaching, but you still haven't received the order or delivery notification? Please contact the online or physical store to find out where your order is and when you can expect it. In the event you’ve already spoken to the store and the issue hasn’t been resolved, contact us to open a dispute.