What is a One-Time Password (OTP)?

Fraud and security

Our products and services

Service details

Declined purchases

Account details

Instant Payment (PSD2)

Special circumstances

Purchases and deliveries

In-store purchases

Returns and refunds

Payments

Making payments

Managing payments

Payment problems

Fraud and security

Fraud prevention

Identity verification

Authentication checks

Data protection

Reporting fraud

Our products and services

Products and services

Getting started with Zinia

Returns and refunds

Managing refunds

Settlements

Settlement reports

Receiving payments

Onboarding and integration

Start working with us

Fraud and security

Fraud prevention

A One-Time Password (OTP) is a unique 4-digit code that we will send to your registered device to verify that it is you making a purchase. The OTP can only be used once and you will not be able to complete your purchase without it.