You are central to everything we do. We want you to feel safe when shopping with us and to ensure you’re protected from any suspicious activity.

Fraud is a challenge across the retail and payments industry, and criminals are becoming more and more sophisticated, so it’s essential that we remain one step ahead.

At Zinia, we have strong anti-fraud controls in place to protect our customers and prevent fraudsters from making unauthorised purchases.

We have a number of strong measures in place to counteract fraud - naturally, we can't say exactly what they are, as we know the bad guys read this too.