Frequently asked questionsIn-store purchasesWhat happens if I don’t complete the purchase?What happens if I don’t complete the purchase?Purchases and deliveriesOur products and servicesService detailsDeclined purchasesAccount detailsSpecial circumstancesPurchases and deliveriesPurchasesIn-store purchasesDeliveriesReturns and refundsCancellationsReturnsManaging refundsPaymentsMaking paymentsManaging paymentsPayment problemsFraud and securityFraud preventionIdentity verificationAuthentication checksData protectionReporting fraudOur products and servicesAbout ZiniaProducts and servicesPricingGetting started with ZiniaReturns and refundsManaging refundsCancellationsSettlementsSettlement reportsReceiving paymentsOnboarding and integrationStart working with usIntegrationFraud and securityFraud preventionStress less! The purchase will automatically be cancelled if it’s not validated within 2 hours of receiving the pin code. That way, you can focus on shopping without any worries.
