Frequently asked questionsReturnsHow long do I have to return my order?How long do I have to return my order?Returns and refundsOur products and servicesService detailsDeclined purchasesAccount detailsSpecial circumstancesPurchases and deliveriesPurchasesIn-store purchasesDeliveriesReturns and refundsCancellationsReturnsManaging refundsPaymentsMaking paymentsManaging paymentsPayment problemsFraud and securityFraud preventionIdentity verificationAuthentication checksData protectionReporting fraudOur products and servicesAbout ZiniaProducts and servicesPricingGetting started with ZiniaReturns and refundsManaging refundsCancellationsSettlementsSettlement reportsReceiving paymentsOnboarding and integrationStart working with usIntegrationFraud and securityFraud preventionThe return period varies depending on the shop. Check its website for more information on its return policy or contact it directly.